This page contains further information for individuals who have completed the survey.
Thank you for participating in the survey. We hope that you have found them interesting and have not been upset by any of the topics discussed. However, if you have found any part of this experience to be distressing, you can contact Ipsos MORI at firstname.lastname@example.org or using one of the phone numbers listed on the Contact page. There are also a number of organisations listed here that you can contact for support.
Age UK's advice line is a free, confidential national phone service for older people, their families, friends, carers, and professionals. The team will give you information that is reliable and up to date and help you to access the advice you need.
The advice service for matters concerning money, care, health, housing, or other advice topic can be contacted any day of the year, between 8am and 7pm.
Tel: 0800 055 6112
A network of independent charities offering confidential advice online, on the phone and in person for free. They can offer advice on benefits, work, debt, housing, family, immigration, and health.
Adviceline (England): 03444 111 444
Adviceline (Wales): 03444 77 20 20
Adviceline (Scotland): 0800 028 1456
All lines available 9am to 5pm, Monday to Friday.
Website: https://www.citizensadvice.org.uk/ (England & Wales)
Website: https://www.cas.org.uk/ (Scotland)
Chat lets you talk to a trained adviser online. You can:
- Talk to them about a debt problem. https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/chat-service-money-and-debt/ Help is usually available between 8am and 7pm, Monday to Friday.
- Talk to them about any other kind of problem. https://www.citizensadvice.org.uk/about-us/contact-us/contact-us/web-chat-service/ Help is usually available between 10am and 4pm, Monday to Friday.
COVID-19 Mutual Aid
There are local groups in your area to support communities experiencing difficulty due to COVID-19.
Visit: https://covidmutualaid.org/ and enter your area or post code to locate your nearest support group.
The Cruse Bereavement Care Freephone National Helpline is staffed by trained bereavement volunteers, who offer emotional support to anyone affected by bereavement.
Phone: 0844 477 9400 (Monday to Friday, 9am to 5pm)
Equality Advisory Support Service (EASS)
The EASS has a Helpline to give information and guidance on discrimination and human rights issues. The service is free and fully accessible by phone, email, fax, post, video link for those who wish use BSL and has access to advocacy services for those with mental ill health and people with a learning disability. Chat facilities will also be launched soon.
Opening Times: Monday to Friday 9am-7pm and Saturday 10am-2pm.
Advice Line: 0808 800 0082
Textphone: 0808 800 0084
MIND campaign to provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness, and promote understanding.
You can contact MIND on their Infoline, 9am to 6pm, Mondays to Fridays (except Bank Holidays): 0300 123 3393
They have a proven track record of giving expert debt advice for over 25 years. They promise to provide expert debt advisers who are supportive and trained to a high standard.
Call for free debt advice on 0808 808 4000 Monday to Friday, 9am – 8pm and Saturday 9.30am – 1pm
A 24-hour helpline for anyone experiencing domestic abuse:
Phone: 0808 2000 247
They also have a range of digital resources available at www.refuge.org.uk and www.nationaldahelpine.org.uk
Confidential support for people experiencing feelings of distress or despair:
Phone: 116 123 (free 24 hours helpline)
Stop Hate UK
Stop Hate UK is a charity that provides independent and confidential support to people affected by Hate Crime. They provide confidential Hate Crime reporting services in various areas of the UK, including a 24-hour helpline. Please check their list of areas carefully before calling.
24-hour helpline: 0800 138 1625
Fax: 0113 341 0396
Text: 07717 989 025
If you’ve been affected by crime, they can give you support you need to move forward. The services are free, confidential, and available to anyone in England, Wales, or Scotland regardless of whether the crime has been reported or how long ago it happened.
Call the support line free on
08 08 16 89 111 (England & Wales, 24 hours a day)
0800 160 1985 (Scotland, 8am to 8pm)
E-mail the service using the online form on the website:
https://www.victimsupport.org.uk/ (England & Wales)